Family FAQ

What is the total cost for a placement?

The total cost would be $2000 to 4000 depending on the package you choose. There is a non-refundable search fee of $350.00 upon launching a search and a minimum placement fee of $2150 due 5 days after the nanny has accepted an offer. There are different packages available with different guarantees.  During this time of guarantee if for any reason you are not satisfied with your nanny or the nanny is no longer available to accommodate your families agreed upon needs, Kyla will find a new candidate for you free of charge.

What is the total cost for a Doula, Postpartum Doula, or Newborn Care Specialist?

The total cost would be $400.00 This non refundable fee is due 5 days after you have hired the provider.

What is the total cost for a summer position?

The total cost would be $1000.00 This non refundable fee is due 5 days after you have hired the provider. Their is no upfront costs with summer placements.

Do you provide back up care?

Currently, no. If your provider is going on vacation for more than a week, Kyla would be happy to assist in that search for no cost.  If your nanny needs to call in sick you can always reach out to Kyla and she will assist you free of charge to find you someone. 

Where do you source your nannies? Do you have a pool of nannies?

It really comes down the exact position and what the client is looking for.   All social media is used along with her website, Indeed, and other online resources. During the summer months there is a much bigger pool of nannies and sometimes she does not even need to post a position. She does have nannies that are dedicated to her and will only use her as they have had such a wonderful experience. During the other seasons there is a lot of recruitment that goes into the positions.

What areas do you serve?

Currently she is working as far south as South Seattle and Renton and as far North as Mill Creek. She has done placements in Camano Island, Stanwood, and Marysville. Please reach out if you are farther than these areas and Kyla can chat about your position.

How long does it take to fill a position?

It can take less than a week and up to 3 months. It really depends on the position. Any position under 40 hours will take much longer. Before and after school care are the hardest to place. Many agencies will not do part time positions due to that, but it is something that Kyla does assist with. Most nannies need to give a one months notice to their current family.

What are the going rates?  Who decides what the rates are? Why are they currently so high?

The greater Seattle nanny market right now is very tight. There are simply not enough qualified nannies to meet the demands of Seattle. Many reasons are a factor in this: daycare waitlists are some areas are 2 years plus, the cost of living is so high that nannies need a certain amount to be able to afford to live here, and Amazon plays another big role. Everyone needs a nanny right now. 

Each position varies as there are many things that fall into play when coming up with a rate.  The area, the market, the number of children, and the hours provided.  Nannies are hourly employees and receive between $22 and $25 per hour, sometimes more and sometimes less. If the nanny is asked to help around the home and run errands the rate would increase to $27 to $30 per hour.  Household Managers receive between $28 and $32 per hour. Nanny shares are around $26 to $32 per hour. Postpartum care is around $35 per hour plus.

What are the benefits given to a nanny? Do you have minimums?

​Kyla does have minimums which follow the laws and the standards of the industry.

  1. All domestic employees receive above board hourly pay with overtime for any hour over 40 hours per week of time and a half.

  2. They also receive a minimum of 2 weeks PTO equal to the number of hours that they work weekly. This is usually 1 week the nannies choice and 1 week the parents choice.

  3. In addition to PTO they receive paid holidays.

  4. Paid sick time equal to 1 hour of earned sick time for every 40 hours worked.

  5. All domestic employees receive guaranteed hours and guaranteed pay. More information below on guaranteed hours and pay.

  6. Most all nannies prefer to have their mileage reimbursed if driving children in their car.

  7. Some providers will receive a health care stipend and other benefits such as a 401k, holiday and yearly bonuses, tolls fees, gym memberships, stipend for enrichment classes, and other perks such as coffee cards and discounts to local businesses depending on where the family works.

Do you offer payroll services?

This is not something she offers, though there are many companies that provide this service. Kyla highly recommends Homepay.

Do you offer a contract between the family and the nanny?

Yes, and a social media agreement and cell phone policy.

What really is guaranteed hours and guaranteed pay?

Guaranteed Hours is what nannies receive as a standard benefit also known as Guaranteed Pay. Both Guaranteed Hours and Guaranteed Pay follow the FSLA laws. This means that the nanny would receive a minimum amount of pay for the hours the Nanny is contracted for each week with her employer – yes, this includes overtime pay. Any hour worked outside of the guaranteed set hours that the nanny is contracted for would be paid out in addition to the pay that is contracted and it is paid out at the appropriate hourly rate and with overtime if it applies. Nannies by law are hourly employees and they can’t be contracted as salary. Though they can receive Guaranteed Hours and Guaranteed Pay as a non-exempt salary meaning that their pay is broken down to hourly and additional hours are paid out as appropriate and by law.

Examples are at $25 per hour and time and a half at the rate of $37.50.

  • If the nanny is contracted for 40 hours a week, Nanny is to be paid 40 hours a week, every week unless the nanny uses unpaid time off of the nanny's choosing which would be $1000.00. If there are weeks where the employer needs the nanny for let's say 0-39 hours, the parent would still owe her $1000 for the work week. Those extra hours that were not utilized by the employer do not get banked- it is illegal to do so outside the one week pay period and against industry standard inside the one week pay period. If the nanny was to work 45 hours a particular week, she would then get paid $1187.50. $1000 for the Guaranteed Pay and the 5 hours of overtime at $37.50.

 

  • If the nanny is contracted for 45 hours a week, she is to be paid for 45 hours a week including the overtime rate, every week unless the nanny uses unpaid time off. That means that the nanny is paid $1187.00 every week of their contract. This includes if there is a holiday in the week and they did not work, because you are guaranteeing their hours and pay.

 

Example of a contract below at 45 hours a week at $25 per hour and $37.50 for overtime.

  • Parents shall pay Employee $25 per hour for the first 40 hours. If Employer goes over 40 hours a week, Employee then receives overtime pay of time and a half at the rate of $ $37.50. 

  • Each week the Nanny will be paid a minimum of 45hours at the minimum weekly rate of $1187.00 even if the Employer decides not to utilize all hours agreed upon in this contract. 

  • If the nanny works additional hours outside of the contracted hours, they will be paid out at the proper hourly rate stated above including overtime if the nanny is to go over 40 hours.

  • The only exception to Guaranteed Hours and Guaranteed Pay would be if the Nanny needs to take time off of her choosing and she no longer has PTO hours or sick time hours available.

  • No hours will be banked, even inside the one week working period.

Parents will follow the laws set forth by the Department of Labor.  Fair Labor Standards Act Notes: With very few exceptions, domestic employees are classified as "non-exempt" (protected) workers, which entitles them to pay for every hour they work at a rate that may not be less than the federal, state and, if applicable, local minimum wage rate.

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